Home Turning Effort into Excellence: A Practical Guide to Hard Work, Smart Marketing, and Meaningful Growth Always approach prospective customers expecting to sell Take advice of others about your approach and present Have confidence in yourself if you want others to believe in you Track paperwork process from start to finish to cut out waste Focus on early morning period to catch up on undone tasks Plan days daily, monthly and years annually Contact people by telephone first or email to avoid unnecessary visits Make websites useful as well as usable Act straight away on any criticism of your websites Limit your email usage to Business rather than personal mattersRegard your customers as allies rather than as opponentsDo research into customers actual needs and respond to findings If you promise anything always keep it Save time and effort by targeting sales drives Pay equal attention to new and existing customers Spend time finding out who makes the final decision to buy in the target company Work closely with customers to find out the best selling opportunities Think about the customers as your most valuable business assets Do not be afraid of silence, use them to collect your thoughts Remember that any hostility is not aimed at your personality Avoid speculating about how a meeting went Encourage customers to reveal their aims Always strive to obtain feedback Maintain top class service standards to please and retain customers Employ proven research firms to measure customer satisfaction Good is not good enough only excellence takes forward Test different letters on groups of customers and select the best Make sure all mailed material reinforces brand values Have your material read by someone to spot the errors Like the people you deal with, show your liking in word and deed Confirm the time before you leave for meeting Only give your customers product information they really want Be aware of your objective Be absolutely sure to stay on services or promises you make Keep your talk short and keep to the point positively Arrange to meet your customers face to face however hard it may seem Test different letters on groups of customers and select the best Pose as a customer to test how your company handles calls Look for most exciting customer propositions Consider how to grab attention Make the best possible use of first minute with customers 4.94 / 169 rates Facebook Tweet CopyLink Copied Share